Hubicus is a wholly owned subsidiary of the BVA Group. BVA already had a solid footing in Customer Experience (satisfaction studies, data science, and mystery shopping), and Hubicus complements those offerings with a palette of?Do It Yourselftools and services for?improved autonomy and responsiveness.Our Customer Relationship Addict team guides you in?quality optimization and associated action plans.As a solutions publisher and consulting firm,?Hubicus works every day with its international clients to monitor their customer experience quality.